One of our main activities is consulting in buildings where occupants have complaints about the indoor climate. For this, we use the so-called ‘Building in Use method’. This method provides insight in the nature and cause of the complaints. With this we can assist in providing a comfortable indoor environment.

In many situations, the investigation starts with an inventory of the complaints and objectification of the indoor climate experience. After that, an extensive investigation of the building and its heating, ventilation and air conditioning systems will take place. To support our findings, specific indoor environmental measurements can be performed. Combining these observations and findings, we make a diagnosis and advise on how to improve the current situation.